This information is designed to help you find, access, understand and navigate the various commonwealth, state and local choices and options in services and supports.


People with disability often need more support to maintain their quality of life and obtain vital services. People with intellectual and other developmental disabilities can sometimes have more difficulty in finding services and resources to support them in their daily life and future planning.


Autism Parent's Handbook

There's no such thing as a silly question

Approaching 16

Walking Along Side Me


Where do I advertise for support staff?

By DDWA Team
There are various ways to advertise for staff. It could be word of mouth or written advertisements. You could use one or more platforms. You could choose to use services from service providers or if you are self or plan…

How do I advertise for support workers for my child with challenging behaviours?

By DDWA Team
Here are three important things to consider when advertising for support staff: Your child’s interests and strengths Your expectations of the support worker The qualities you would like from a support worker  Availability of support staff shifts Rate of pay…
Man and son dressed up for a special occasion

When do I need a Carer Statement for an NDIS Application or Review?

By DDWA Team
This FAQ explains what a carer Statement is and how to write one.
two women talking in front of a computer

NDIS Plan Reviews: I’m not satisfied with the NDIA’s decision so what is the process from here?

By DDWA Team
This FAQ explains the 3 types of reviews that you can request when you want the NDIA to reconsider a decision.

Peer Support Groups

Side by Side

Side by Side connects families experiencing challenging behaviour with other families though a supported peer group which provides a safe place to share experiences, receive support and help each other.  In December 2019, DDWA was approved for an ILC (Information, Linkages and Capacity) grant to develop the Side by Side program.  For more information click on the link below.


Bronwyn Pike: or Maggie Visser:


Valued Lives

Valued Lives is a peer-led community organisation enabling vulnerable people to live valued lives in local communities. Valued Lives Peer-to-Peer Networks are a great place for people and families to come together to share information, knowledge and experience with their peers around all things NDIS/WA NDIS/Department of Communities (formerly DSC). Networks are facilitated by families and meet regularly in the local community.

Kristie Hardbottle:


Connect Groups

Since 1983, ConnectGroups has provided practical assistance to both new and established groups to support their effective management and role in the community.


Kalparrin operates Western Australia’s largest, member-only, online Peer Support Network. Connect with others in a private and non-judgemental space to share knowledge and experiences, ask questions, seek advice and build resilience as a parent of a child with additional needs.

Carer Gateway

Care Gateway is a new Australia-wide network of Carer Gateway service providers.  They offer membership to an online forum of carers who offer support to each other and share their stories.

Carers WA

Carers WA provide Linking Together Social Support groups for its members to take a short break from their caring role and to meet others in their local community. Groups run monthly throughout the metropolitan area and some regional areas. They are coordinated by trained and experienced volunteers.

Genetic & Rare Disease Support Groups

Actively supports the development of Genetic and Rare Disease Support Groups including office facilities and meeting rooms. Also provides information on support groups and support organisations and how to contact them.


Other Resources

Western Australian Government

Concessions WA

This is an easy-to-use online resource where you can search by category, concession card type or people group to find details on more than 100 rebates, concessions and subsidy schemes provided by the Government of Western Australia including discounts on dental care, glasses, transport and more.

This link will take you to this page to search for savings that suit your own circumstances:


ACROD Parking

ACROD parking allows people with a disability to park in dedicated bays. ACROD parking permits are free, funded by the Government of Western Australia.

Phone: 08 9242 5544


Companion Card

If you have a disability and a lifelong need for ‘attendant need support’ to participate in community events and attend venues, this card can help with costs of getting out and about with the support of a companion. The card is issued in your name and is valid for 5 years. It gives you as a cardholder freedom to go to different places with different people. Your companion may be a partner, family member, friend, volunteer or paid care assistant/support worker.

Present your card when purchasing tickets at participating businesses or transport and you are issued with a second ticket for your companion at no charge. It is recognised throughout Australia.

Phone: 1800 617 337



Department of Communities

Disability Services has web page with links to many recreation options as well as the locations of  “Changing places” which are venues in the community with facilities which include hoists and changing facilities for adults.

Two girls, one with Downs syndrome, playing

Commonwealth Government

Services Australia

This link will connect you to Services Australia. Which delivers payments and services to Australians through Centrelink. People who receive support from Centrelink come from many different back-grounds and the benefits people receive reflect this. There are payments for people with disabilities, for older people, people who live in rural or re-mote communities, indigenous Australians, those affected by a natural disaster such as bush fire, families, job seekers and students


National Disability Insurance Scheme

This link will take you through to the website of the National Disability Insurance Scheme. The NDIS is Australia’s first national scheme for people with disability. It provides funding for Therapy, equipment and individual support services directly to individuals.