Covid-19 What you need to know to keep you and your family safe

The DDWA team is sourcing information daily to help support families and people with disability to be as prepared as possible during this difficult time. Please check back regularly for updated information. 

Please contact us if you have any questions or suggestions for this page.


The NDIS is regularly producing information to support participants and disability providers during the Coronavirus Pandemic. You can find information on the NDIS website:

NEW-Coronavirus (COVID-19): What NDIS participants can expect from their providers and support workers (Easy Read)

Click on the buttons below to go to more information on these topics.


New Readers available – Talking about COVID-19

New Readers available – Talking about COVID-19

DDWA has developed some Readers to help you to support people with developmental disability to understand the changes they are facing and needing to cope with during the coronavirus pandemic. Choose the format that suits you best!  You can download the readers as PDF...

Most Recent Articles 

Access to priority shopping hours for carers, friends and neighbours

Woolworths dedicated Community Hour will continue from 7am-8am for the following groups:
Seniors and People with a Disability – Monday, Wednesday & Friday
*NEW* Emergency Services & Healthcare Workers – Tuesday & Thursday and has also introduced Priority Assistance home deliveries to help the elderly, people with disability and those in mandatory isolation. To apply for Priority Assistance delivery, customers need to complete the form

or call 1800 000 610 to find out more.

Coles Community Hour is now open to carers, friends and neighbours of vulnerable customers 7am-8am* every Monday, Wednesday and Friday with presentation of the customers Pensioner Concession Card, Commonwealth Seniors Health Card, Companion Card, Seniors Card, Disability Card, Health Care Card or proof of age when entering the store.

Phone and Internet Support


Mobiles and mobile broadband
Register for 25GB of extra data
All our personal and small business post-paid mobile and mobile broadband customers can register for an extra 25GB of data at no extra charge – to use in Australia within 30 days if they register by 19 April 2020.

If you’re a pensioner and have a home phone plan with us, you’ll be able to make unlimited local, national and 13/1300 calls, and calls to Australian mobiles, from your home phone in Australia from Thursday 19 March until 30 April 2020. You don’t need to do anything, unlimited calls will be automatically applied. You’ll see $0 for these calls on your bill and in the app.


Optus will be providing additional mobile data to our customers to stay connected during April in response to the COVID-19 virus. ‬

‪More info here:


Financial hardship.
COVID-19 update: Vodafone will not be charging any late payment fees and there will be no suspension of services until after 30th of April.

Communicating in a hospital setting

This is a link to a communication board and how to use it in a hospital setting. To help patients communicate in hospital and critical care.


New easy-to-read magazine for people at home

“Easy for Me” is designed to give people ideas for keeping busy and staying connected while they stay at home. It has recipes, puzzles and activities, and a helpful guide to online apps and programs. While it isn’t presented in a traditional Easy Read format, it is written at a Grade 4 reading level. It has also been tested with a group of people with varying literacy levels in an Australian Disability Enterprise.

You may like to join our facebook community to also receive information that may be helpful to you.

Join our Facebook Community 


You should also consider accessing the Australian Government official central portal for Coronavirus information for updates:


Other websites and links to access helpful information: 

NDIS Coronavirus Response Website Link

Inclusion WA Resource- Planning for COVID-19

The Growing Space Website

Western Australia’s Individualised Services (WAiS) Website